By - UkTreeMan
Is the missing backslash between c:\\users and %username% a typo here or in your GPO?
Also, does Authenticated Users have access to read the source files?
`%username%` is not valid for file operations in a GPO, u have to use `%LogonUser%`
your destination path should be
`C:\Users\%LogonUser%\Documents\Custom Office Templates\filename.potx`
put your cursor into the destination path textbox and press F3. there u will see all usable variables
check the event log
C:\%USERNAME%\Documents...... And so on
Just need "\" around usernane variable